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Error codes

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The methods can return various error codes. Here is a list of all with a description (the same description as you would get with getErrorMessage()):

Name Value Description
0 SoapErrorNoError No Error
1 SoapErrorIncorrectLoginCustomer Customer could not be logged in: User name or password was incorrect.
2 SoapErrorIncorrectLoginUser User could not be logged in: User name or password was incorrect.
3 SoapErrorUnknownCustomer Customer could not be identified by the customer's user name.
4 SoapErrorInsufficientRights The user does not have sufficient rights to perform this operation.
5 SoapErrorInvalidSessionKey The session key provided has either expired or is corrupted.
6 SoapErrorOperationIllegal The operation is not permitted on this system.
7 SoapErrorCustomError Custom error, no error message available.
8 SoapErrorInvalidCategory The specified category is invalid.
9 SoapErrorInvalidPriority The specified priority is invalid.
10 SoapErrorInvalidSLevel The specified security level is invalid.
11 SoapErrorInvalidDomain The domain should be either 'company', 'customer', or 'ticket'
12 SoapErrorInvalidExtraField The extra field specified is invalid or does not exist.
13 SoapErrorUnknownTicket The ticket could not be found, or you do not have access to it.
14 SoapErrorUserNameExists You can not create this user because the user name is already in use
15 SoapErrorEmptyPassword The password you supplied was empty
16 SoapErrorUnknownAttachment The attachment specified is invalid or does not exist.
17 SoapErrorInvalidField The field you specified is illegal, or unknown.
18 SoapErrorUnknownMessage The message you requested is not accessible or non-existing
19 SoapErrorNoLicense The system is licensed for the requested functionality/module
20 SoapErrorInvalidFaqCategory The category you requested is inaccessible or unknown.
21 SoapErrorInvalidFaqEntry The FAQ entry you requested is inaccessible or unknown.
22 SoapErrorFaqScoreOutOfRange The score must have a value ranging from 0 to 10.
23 SoapErrorUnknownLanguage The language specified does not exist.
24 SoapErrorAttachmentInUse The attachment you tried to remove was in use.
25 SoapErrorInvalidFaqGroup The FAQ group specified does not exist.
26 SoapErrorNotificationViolation The notifications for this user are being read by someone else. Another Agent?
27 SoapErrorFileNotFound The file was not found on the server
28 SoapErrorIllegalCriterias The criteria you specified are illegal.
29 SoapErrorInvalidOwner The owner you specified is invalid or non-existing
30 SoapErrorUnknownCompany The company you specified was not found
31 SoapErrorUnknownCustomerId The customer you specified was not found
32 SoapErrorUnknownTicketStatus The specified ticket status is illegal.
33 SoapErrorUnknownExtraTable The specified extra table does not exist
34 SoapErrorUnknownUserId The specified user does not exist
35 SoapErrorUserNotFound The user was not found
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