ticket_relation_type Table (452)
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Environment: onsite, online
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• 2 minutes to read
Contains ticket relation types, used to drive processing logic together with ticket relations
Fields
| Name | Description | Type | Null |
|---|---|---|---|
| id | Primary key | PK | |
| name | Multi-language name, shown in the administrative GUI | String(2047) | ● |
| source_type | Type of ticket that can be used as source for this type of relation | FK ticket_type | ● |
| target_type | Type of ticket that can be used as target for this type of relation | FK ticket_type | ● |
| source_label | Multi-language name of relation when viewed from source ('caused by') | String(2047) | ● |
| target_label | Multi-language name of relation when viewed from target ('causes') | String(2047) | ● |
| rank | Display sort sequence for default sort order | UShort | ● |
| registered | Registered when | UtcDateTime | ● |
| registered_associate_id | Registered by whom | FK associate | ● |
| updated | Last updated when | UtcDateTime | ● |
| updated_associate_id | Last updated by whom | FK associate | ● |
| updatedCount | Number of updates made to this record | UShort | ● |
Indexes
| Fields | Types | Description |
|---|---|---|
| id | PK | Clustered, Unique |
Relationships
| Table | Description |
|---|---|
| associate | Employees, resources and other users - except for External persons |
| ticket_relation | Contains ticket relations, used to drive processing logic |
| ticket_relation_action | Contains ticket relation actions, used to drive processing logic together with ticket relations |
| ticket_type | Contains ticket types, used to drive processing logic together with ticket relations |
Replication Flags
- None
Security Flags
- No access control via user's Role.