ticket_relation_action Table (453)
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Contains ticket relation actions, used to drive processing logic together with ticket relations
Fields
| Name | Description | Type | Null |
|---|---|---|---|
| id | Primary key | PK | |
| event | Enum ScreenChooserType | ● | |
| source_relation_type | This action is bound to the given relation_type, for events on the relation's ticket_source | FK ticket_relation_type | ● |
| target_relation_type | This action is bound to the given relation_type, for events on the relation's ticket_target | FK ticket_relation_type | ● |
| action | The ejScript to be executed | FK ejscript | ● |
| rank | Order of execution | UShort | ● |
| registered | Registered when | UtcDateTime | ● |
| registered_associate_id | Registered by whom | FK associate | ● |
| updated | Last updated when | UtcDateTime | ● |
| updated_associate_id | Last updated by whom | FK associate | ● |
| updatedCount | Number of updates made to this record | UShort | ● |
Indexes
| Fields | Types | Description |
|---|---|---|
| id | PK | Clustered, Unique |
Relationships
| Table | Description |
|---|---|
| associate | Employees, resources and other users - except for External persons |
| ejscript | ejscript |
| ticket_relation_type | Contains ticket relation types, used to drive processing logic together with ticket relations |
Replication Flags
- None
Security Flags
- No access control via user's Role.