ticket_log Table (267)
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Environment: onsite, online
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This table contains log entries for the tickets.
Fields
| Name | Description | Type | Null |
|---|---|---|---|
| id | The primary key (auto-incremented) | PK | |
| ticket_id | The id of the ticket this entry is connected to. | FK ticket | |
| log_code | An enum indicating what kind of log-entry this is. | log_code | ● |
| log_who | The username/alias of the user performing the action. | String(255) | ● |
| log_when | When the action occured. | DateTime | ● |
| log_description | A string describing the event (or part of such) to be logged. | Clob | ● |
| log_what_value2 | A reference to various tables, depending on the log_code. | Int | ● |
Indexes
| Fields | Types | Description |
|---|---|---|
| id | PK | Clustered, Unique |
| ticket_id | FK | Index |
| log_code | Enum | Index |
| log_when | DateTime | Index |
| log_what_value2 | Int | Index |
Relationships
| Table | Description |
|---|---|
| ticket | This table contains the tickets (requests) of the system. Its purpose should be evident. |
Replication Flags
- None
Security Flags
- No access control via user's Role.