Enum TicketCategoryDelegateMethod
The delegate method used for request assigned to this category
Syntax
TicketCategoryDelegateMethod
Fields
Name | Description |
---|---|
Unknown | The delegate method is unknown, should normally not occure in the database |
Even | Delegate request even among the members of the category |
Weighted | Use weights on each member of the category when delegating requests |
Unfair | The user with the least active request will be delegated the request |
Not | Do not delegate request. Instead set them as unassigned |