Class NSTicketMessage

The TicketMessage carrier is used for representing a service ticket message.

Syntax

Constructors

NSTicketMessage()

Initializes a new instance of the NSTicketMessage class.

Declaration

NSTicketMessage

Methods

GetAuthor()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

String GetAuthor()

Returns

Type	Description
String	A string representing the author of the message. Could be a user's name, or a persons email address.

Examples

NSTicketMessage thing;
String author = thing.GetAuthor();

GetContactDepartment()

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Declaration

String GetContactDepartment()

Returns

Type	Description
String	nDepartment.

Examples

NSTicketMessage thing;
String contactDepartment = thing.GetContactDepartment();

GetContactId()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Integer GetContactId()

Returns

Type	Description
Integer	Primary key.

Examples

NSTicketMessage thing;
Integer contactId = thing.GetContactId();

GetContactName()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

String GetContactName()

Returns

Type	Description
String	Contact name.

Examples

NSTicketMessage thing;
String contactName = thing.GetContactName();

GetCreatedAt()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

DateTime GetCreatedAt()

Returns

Type	Description
DateTime	When the message was posted.

Examples

NSTicketMessage thing;
DateTime createdAt = thing.GetCreatedAt();

GetEmailHeader()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

String GetEmailHeader()

Returns

Type	Description
String	The email header is saved in this field as raw text.

Examples

NSTicketMessage thing;
String emailHeader = thing.GetEmailHeader();

GetImportant()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Bool GetImportant()

Returns

Type	Description
Bool	If this message is important or not.

Examples

NSTicketMessage thing;
Bool important = thing.GetImportant();

GetNumAttachments()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Integer GetNumAttachments()

Returns

Type	Description
Integer	Number of attachments in the message.

Examples

NSTicketMessage thing;
Integer numAttachments = thing.GetNumAttachments();

GetPersonFullName()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

String GetPersonFullName()

Returns

Type	Description
String	Gets the persons full name (internal name used in clients for employees).

Examples

NSTicketMessage thing;
String personFullName = thing.GetPersonFullName();

GetPersonId()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Integer GetPersonId()

Returns

Type	Description
Integer	Primary key.

Examples

NSTicketMessage thing;
Integer personId = thing.GetPersonId();

GetSlevel()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Integer GetSlevel()

Returns

Type	Description
Integer	The security-level of the message. See TicketSecurityLevel.

Examples

NSTicketMessage thing;
Integer slevel = thing.GetSlevel();

GetTicketMessageId()

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Integer GetTicketMessageId()

Returns

Type	Description
Integer	The primary key (auto-incremented).

Examples

NSTicketMessage thing;
Integer ticketMessageId = thing.GetTicketMessageId();

SetAuthor(String)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetAuthor(String author)

Parameters

Type	Name	Description
String	author	A string representing the author of the message. Could be a user's name, or a persons email address.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
String author;
thing.SetAuthor(author);

SetContactDepartment(String)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetContactDepartment(String contactDepartment)

Parameters

Type	Name	Description
String	contactDepartment	Department.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
String contactDepartment;
thing.SetContactDepartment(contactDepartment);

SetContactId(Integer)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetContactId(Integer contactId)

Parameters

Type	Name	Description
Integer	contactId	Primary key.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Integer contactId;
thing.SetContactId(contactId);

SetContactName(String)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetContactName(String contactName)

Parameters

Type	Name	Description
String	contactName	Contact name.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
String contactName;
thing.SetContactName(contactName);

SetCreatedAt(DateTime)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetCreatedAt(DateTime createdAt)

Parameters

Type	Name	Description
DateTime	createdAt	When the message was posted.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
DateTime createdAt;
thing.SetCreatedAt(createdAt);

SetEmailHeader(String)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetEmailHeader(String emailHeader)

Parameters

Type	Name	Description
String	emailHeader	The email header is saved in this field as raw text.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
String emailHeader;
thing.SetEmailHeader(emailHeader);

SetImportant(Bool)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetImportant(Bool important)

Parameters

Type	Name	Description
Bool	important	If this message is important or not.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Bool important;
thing.SetImportant(important);

SetNumAttachments(Integer)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetNumAttachments(Integer numAttachments)

Parameters

Type	Name	Description
Integer	numAttachments	Number of attachments in the message.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Integer numAttachments;
thing.SetNumAttachments(numAttachments);

SetPersonFullName(String)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetPersonFullName(String personFullName)

Parameters

Type	Name	Description
String	personFullName	Gets the persons full name (internal name used in clients for employees).

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
String personFullName;
thing.SetPersonFullName(personFullName);

SetPersonId(Integer)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetPersonId(Integer personId)

Parameters

Type	Name	Description
Integer	personId	Primary key.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Integer personId;
thing.SetPersonId(personId);

SetSlevel(Integer)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetSlevel(Integer slevel)

Parameters

Type	Name	Description
Integer	slevel	The security-level of the message. See TicketSecurityLevel.

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Integer slevel;
thing.SetSlevel(slevel);

SetTicketMessageId(Integer)

The TicketMessage carrier is used for representing a service ticket message.

Declaration

Void SetTicketMessageId(Integer ticketMessageId)

Parameters

Type	Name	Description
Integer	ticketMessageId	The primary key (auto-incremented).

Returns

Type	Description
Void

Examples

NSTicketMessage thing;
Integer ticketMessageId;
thing.SetTicketMessageId(ticketMessageId);