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Client ID and secret

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The client ID and client secret are your application's credentials.

Partner identifiers

Applications have 2 unique identifiers: client ID (ApplicationIdentifier) and client secret (ApplicationToken) . The latter is considered a password and must be stored as such.

Client ID - ApplicationIdentifier

Uniquely identifies the application used, and used by the SuperOffice CRM Online to know where to redirect a user.

Client secret - ApplicationToken

Must be supplied when invoking any of the SuperOffice CRM Online web services.

Application models

How customers will interact with applications, tightly linked to user contexts. Each application falls into one of the following categories:

  • Internal application
  • External application
  • Hybrid application

Internal application model

Internal applications have tight integration with user interface components inside SuperOffice CRM Online. Applications that add a navigator button, a menu button, or a web panel commonly follow this model.

External application model

External applications are hidden integrations where most or all interaction happens at the partner's website or cloud. This model includes:

  • Any application that has no user interface presence inside SuperOffice
  • Applications that require the user to navigate to a partner website to use the application or service

Hybrid application model

Hybrid applications can, as the name suggests, have some UI components inside SuperOffice CRM Online and can operate or be configured on a partner web portal. The majority of applications are hybrids.

Tenant

A specific SuperOffice installation registered for a specific customer. In other words, the unique combination of customersite/custid. Each application environment (SOD, stage, production has its own set of tenants.

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