Saint-Gobain Ecophon A/S

Our employees have access to the newest data

The main purpose with the installation of the integration modules is that all employees in Ecophon have access to the newest data in the easiest way, regardless of which system they are working from. Our sales persons have to work from one system and receive information from SuperOffice. Consequently, they do not have access to the Navision Concorde system. With the integration modules data is transferred between the two systems and ensures that our employees received the necessary information.

The integration has had many positive results:

• We have clarity over the data quantity in Ecophon.
• The employees share knowledge and everybody can see the discussion, conversations etc. attached to a customer. This is essential since a sales person firstly can cooperate with an architect where after another sales person takes over the case and cooperates with a carpenter.
• We have become more observant towards maintaining data and create data correctly. We hereby avoid irritation over lack of data.
• We have a system which everybody can use, regardless of the IT-knowledge

We have had adaptations developed to our SuperOffice solution

Since the installation in July 2001 several requirements have arisen for making adaptations to our SuperOffice Solution. An adaptation is e.g. that when a sales person is making a quotation the quotation number is transferred to the Navision Concorde system. When the sales person calls it is possible to locate the quotation by searching on the customer/quotation number. The adaptation is time saving since it is not necessary to go through the entire customer history in order to locate a specific quotation.

Another adaptation we have had developed is regarding creating quotations to a specific project. A point of departure is taken in the project screen picture in SuperOffice when the Jump module is activated. Consequently, when a quotation is printed from the Navision Concorde system the quotation is attached both to the customer and the project.

We have also adjusted the address fields. In SuperOffice there are two address fields, one for the mail address and the other for the street address. We have developed/synchronized adaptations in order for the design to appear as in the Navision Concorde system.

The integration modules are implemented in England, Holland, Germany, Poland and Denmark

Nordic ERP Sync, Jump and Filer are in addition to in Denmark also installed in England, Holland, Germany and Poland. Adaptations are developed in these countries to fit specifically the different countries’ requirements. Furthermore are Sweden and France about to install the integration modules.

There is a positive attitude towards the integration across Ecophon

Conducting integration between the two systems takes time. We had to transfer data to a new system and since we were already working in one system it took some time to build up the same level of quality in the data quantity in SuperOffice. However, presently we are experiencing a positive attitude towards the integration across Ecophon.

Adwiza is putting our ideas and wishes into effect

We have received good service from Adwiza and we have developed teamwork with Adwiza where they have managed to put our ideas and wishes that we had with the integration into effect. It is important to us that our partners understand to think independently. Adwiza has fully been able to do this and has consequently been a preferred partner throughout the whole process.

Søren Søgaard, Marketing Coordinator, Saint-Gobain Ecophon

About Saint-Gobain Ecophon

Ecophon is part of the Saint-Gobain group, which is a market leader within manufacturing of technological materials. The present organization of Ecophon is divided up geographically and the group has more than 700 employees. Ecophon started its internationalisation process in 1983 with sales offices in England and Holland. Today we are working globally through subsidiaries in Europe, including in Russia and in the US. The primary production facilities are located in Sweden and in Denmark with complementary production in France and Finland.