Integrating Web and CRM - DevNet Case Study
When the web is the most important channel for dialogue, the web must be an integrated element in the CRM solution. This case study is based on what is done on this DevNet site.
The presentation describes how DevNet has integrated the web with its SuperOffice CRM solution to provide a fully integrated environment for handling its members and users.
The presentation shows some examples of the integrations and functionality.
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Integrating Web and CRM - DevNet Case Study.pdf