Blog entries (92)
Sometimes it is desirable to customize the background color of a row in a grid, for instance to emphasize requests which have passed their deadline. The easiest way to do this in a custom screen is to use a static table (“Static Table v2”), and the populate it with data yourself, setting the color as desired. (The main difference between a “DataTable” and a “StaticTable” is that the former is self-populating from the tables and field you specify, while the latter needs to be populated manually)....
Laws of acquisition
I work for a company that wants to be «funky». We want to have funky products that the users love to use. It’s in our DNA, we have always had this focus. Maybe we don’t always get it right, but we try, and when we fail, we try again.
Some of our competitors … let’s just say that they don’t have this focus. Technology and “plumbing” (how to get data from the database to the business layer) is what they focus on. The ...
On the CRM 7 site we have now published our compability test reports for both CRM 6 and CRM 7.
Please note that a "Test Passed" status is a 90% assurance that this product will work as intented in the environment tested.
You may open the Excel report to see our comments and also if it's marked as Failed you will see
Sheet 2 gives you the Compability test results, here you will be able to filter by SuperOffice product and get our comments:
If failed you will at the bottom see wh...
We've seen that one of the early-warning signs for when a ticket is going to become a support-problem are the number of messages it contains. Whenever a ticket has way more messages than usual it normally means that something is wrong.
So, to give this variable more focus we've slightly altered our "View Ticket" screen so that the number of messages is displayed in the title of the pane.
Here is a short review of the changes we did.
- Go into System Design->Screens and find the Sy...
SuperOffice Analyze is an overarching dashboard solution for reports and analyzes from the SuperOffice CRM-system. The dashboards are transparent and role based to ensure focus on the right metrics with the ability to react to changing business needs.
Self Service Analytics
The solution's powerful data visualization capabilities allows the business user to view their own data in a simple and meaningful way. It meets the business users' need for ease of use and flexibility on the one han...
Download Windows Live Writer
First and foremost, if you haven’t got it already, download Microsoft Windows Live Writer (WLW) from the http://www.live.com web site. This application is like Microsoft Word for Blogs, and allows you to save your blog posts for future edits and reposting.
WLW is an application bundled up in its Windows Live Essentials, which can be found here:
http://explore.live.com/windows-live-essentials-other-programs
Get Your DevNet User ID
Once WLW is in...
Did you all see the Product Issue Center, the link down on the third column
Here you will find a overview of all logged bugs and wishes from CRM 7 and up, and you may also search for our logged issues.
On the right side you find the Top 5 list, the blue heading is clickable and will bring up the list where you choose the different product/areas.
Below you find the list of your reported and your tracked bugs. You may choose to track the status of all bugs, there's a small checkbox be...
Here at SuperOffice R&D we have always used specifications to plan work on new features. We have a long tradition of doing lots of design + prototyping work up front. User Experience Design is one of our a core strengths, and good UX takes a fair amount of work before you give it to the team to implement.
So when we moved over to TFS we were trying to figure out how to integrate our spec-driven design workflow into the TFS pipeline that the development teams wanted to use.
The problem ...
Disclaimer: This is a windows ONLY feature. Just ran across a “Tip of the Day” sort of feature…a textbox to search and find columns inside the Configure Columns dialog. You know how when you open the configure columns dialog, you can sometimes have more than 100 available columns to chose from? Wouldn’t it be nice if you could easily search or filter the available columns by a few key letters? Well you can. Granted, this is not one of those “just set a preference” situatio...
SuperOffice releases in 15 languages, and we handle this by having a database of text resources here at HQ. The different clients (SM Win & Web, CS) have their own ways of deploying these resources. SM.Web uses .NET resource dll's, while SM.Win and CS use custom generated and compiled C++ code. By adding rows to the FieldLabel and LocaleText tables it is possible to override texts in the SM clients, if you know the numeric ID. And it is possible to add your own resource provider dll's to the...
